Meet Tim & BenCalgary's Diagnostic HVAC Experts
Three decades of straightforward service, generational values, and expert troubleshooting for Calgary homeowners
The Trusted Diagnostic Specialist Company
Bootsma Heating & AC has been Calgary's go-to HVAC experts for over three decades, built on a simple foundation: "We love figuring out problems." Unlike other contractors who focus on parts replacement, Tim and Ben specialize in accurate diagnostics and genuine troubleshooting, while Candace provides expert phone support to help customers understand every step of the process.
Our approach is straightforward—we inform and service you without high-pressure sales tactics. Tim's journeyman refrigeration mechanic and first class gas fitter certifications and 30+ years of experience, combined with Ben's 15+ years of dedicated mentorship, creates a multi-generational operation that delivers expertise you simply can't find with corporate HVAC companies.
Why Calgary Homeowners Choose Us
Licensed & Insured
Tim is a certified journeyman refrigeration mechanic and first class gas fitter with decades of experience
Reliable Service
Scheduled appointments during business hours - no emergency pressure
Informative Approach
We explain what's wrong and help you understand your options
Personal Service Values
Personal service from people who care about your comfort
The Family Behind30+ Years of Expert Service
Tim's journeyman refrigeration mechanic and first class gas fitter certifications and Ben's 15+ years of dedicated mentorship create the perfect combination of proven expertise and fresh energy for Calgary homeowners.
Tim Bootsma - The Diagnostic Expert
Tim Bootsma brings over 30 years of Calgary HVAC expertise to every job. As a certified journeyman refrigeration mechanic and first class gas fitter, Tim possesses comprehensive training that few contractors in Calgary can match.
What truly sets Tim apart is his genuine love for troubleshooting. "We love figuring out problems," Tim says, reflecting an approach that focuses on diagnosing root causes rather than simply replacing parts. His clear and upfront communication style has built lasting relationships with Calgary homeowners—many customers have trusted him for over 15 years.
Tim's philosophy is simple: "We want to inform and service you." He believes in showing customers exactly what's wrong, proving the problem, and helping them understand their options without high-pressure sales tactics. This straightforward approach, combined with his strong supplier relationships, ensures customers receive the best solutions for their homes.
Ben - Carrying Forward Generational Values
Ben has spent over 15 years learning from Tim, absorbing not just technical skills but the service values that make Bootsma Heating & AC special. This mentorship represents a true generational knowledge transfer that you simply can't get from corporate HVAC companies.
Under Tim's guidance, Ben has developed the same commitment to straightforward service and customer information that defines the Bootsma approach. He brings fresh energy while maintaining the personable, diagnostic focus that Calgary homeowners have come to trust. When you work with Ben, you're getting the same generational values and expertise that Tim has built his reputation on.
The Bootsma Difference
We Love Figuring OutProblems
Tim and Ben approach every HVAC challenge with curiosity and expertise. We don't just fix symptoms - we solve the actual problem.
Thorough Investigation
We examine your entire system, not just the obvious problem
"We don't just look at the broken part - we analyze the whole system"
Show You the Problem
We'll prove to you exactly what's wrong and why it happened
"We take photos and show you exactly what we found"
Explain Your Options
Education-focused service helps you make the right decision
"We educate you so you can make the best decision for your home"
Why This Matters
Our approach sets us apart from typical HVAC contractors
Problem-solving approach
vs. parts replacement mentality
Educational service
without high-pressure sales
Transparent communication
throughout the process
Long-term solutions
that prevent future problems
Real Problem-Solving Success Stories
These stories demonstrate our diagnostic expertise in action
The Real Problem
"Our furnace had problems for a year. Ben found out it was actually in good shape but was a thermostat problem!"
Lightning Fast Diagnosis
"Very friendly, on time, realistic, and diagnosed the issue we were having with our heating system in quite literally 5 seconds."
Same-Day Solution
"Fixed in 3 hours from placing a call to furnace working around (and that including driving for parts)."
Don't settle for quick fixes. Get the honest, thorough service Calgary homeowners trust.
What Sets Us Apart
The principles that guide every customer interaction and business decision
Upfront & Clear Communication
We'll show you exactly what's wrong and help you make informed decisions. Candace provides expert phone support and helps customers troubleshoot problems with her extensive HVAC knowledge, ensuring everyone understands their options through straightforward, clear communication. No surprises, no high-pressure sales tactics.
Information Over Sales
Our motto "We want to inform and service you" reflects our commitment to helping customers understand their HVAC systems.
Quality Workmanship
With Tim's certifications as a journeyman refrigeration mechanic and first class gas fitter and decades of experience, we ensure every job meets the highest standards.
Community Commitment
As Calgary neighbors ourselves, we're invested in our community's comfort and satisfaction for the long term.
